Refund/Return Policy

RETURNS

Unfortunately, BeautyKink does not accept the returns of makeup products due to hygienic reasons
 

REFUNDS

BeautyKink offers refund ONLY for damaged or lost goods.We would NEVER ship out damaged goods to you. This only happens in transit as a result of the courier/delivery system.
In the unlikely event that your product is damaged in transit, please contact us within 6 HOURS OF RECEIPT by filling the form below or by telephone 08178808755
 

Before you contact us, please note:

 

  • Make sure you check your items AT THE POINT OF DELIVERY/PICK-UP.
  • If there is any damage done, indicate to the courier service, DO NOT sign the receipt.
  • Signing the reciept, shows that you recieved the goods in good condition.
  • According, to the company's damaged goods policy, you might be asked to fill a form.

You will be contacted by our team, and will give you details of your refund. Please note that REFUND WILL ONLY BE ISSUED IF THESE STEPS ARE FOLLOWED.
 

In the case of non-delivery/lost goods or your parcel exceeds the estimated delivery time, do not hesitate to call +234(0)8178808755  or send us an email at contact@beautykink.com.
With your order number we will help you track your order and give you details as to why it is being delayed.
Please note, in a case where your parcel has been lost ( for outside Lagos deliveries), we will notify you and try to rectify the issue. If after 7 days, your parcel has not been found, we will pay a refund into your account.

 

 

 

 

VISIT OUR STORE

We are now open at DAVIDA MALL (opposite Ebeano Supermarket) 31A, Admiralty Way, Lekki Phase 1, Lagos Mon-Fri: 10a.m-6p.m Sat: 11a.m-8p.m

ENQUIRIES?? GET IN TOUCH!

  • 08178808755
  • Mon-Friday 10a.m-6p.m
  • contact@beautykink.com
  • 24/7

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