International Shipping & Payment
Shipping Methods:
We offer international shipping to our valued customers around the world via DHL. For customers in the UK and USA, we provide standard shipping rates. For all other international orders, shipping costs will be calculated after the order has been placed. Upon order confirmation, an invoice will be sent to the customer's email address along with a secure FLUTTERWAVE payment link.
Shipping Costs: UK and USA: Standard shipping rates apply, which can be viewed during the checkout process. Rest of the World: Shipping costs will be calculated based on the destination, weight, and dimensions of the package. The invoice will be sent to the customer's email, and payment can be made using the provided payment link. All international orders must be paid in USD (United States Dollar).
Currency Selection:
Currently, we provide pricing in both USD and GBP (British Pound) for customers in the USA and the UK, respectively. For all other countries, please ensure that you select USD as your currency during the shopping process, as seen in the image below This will provide you with a clear understanding of product prices and shipping costs in relation to your country's currency.
Payment Method:
We accept all cards through our trusted payment gateway Flutterwave.
Delivery Times:
The general delivery time is between 2 to 14 working days, however the delivery time for international orders may vary based on the destination country. Estimated delivery times will be provided during the checkout process. Please note that these are estimates, and actual delivery times may vary due to customs processing times in the destination country.
Customs and Import Duties: International customers are responsible for any customs duties, taxes, or fees levied by their country's customs authorities. These charges are not included in the total order amount and are the responsibility of the recipient. Customs policies and import duties vary widely from country to country, so we recommend checking with your local customs office for more information.
Order Processing Time: Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing times may be extended. Once the order is dispatched, customers will receive a shipping confirmation email with tracking information.
Shipping Restrictions: Some products may have shipping restrictions due to regulations in certain countries. Customers are responsible for ensuring that the products they order comply with the import regulations of their country.
Tracking Information: Customers will receive a tracking number via email once the order has been shipped. They can use this tracking number to monitor the progress of their shipment.
Lost or Delayed Shipments: In the rare event that a shipment is lost or significantly delayed, please contact our customer support team via email for assistance. We will work with the shipping carrier to resolve the issue promptly.
Returns and Refunds: We regret to inform our international customers that currently, we do not offer refunds or exchanges for orders shipped outside of our country, Nigeria. All international sales are final. Please carefully review your order before completing the purchase.
Contact Information: If you have any questions or concerns regarding international shipping, please contact our customer support team at contact@beautykink.com
This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.