Unfortunately, BeautyKink does not accept the returns of makeup products due to hygienic reasons
BeautyKink offers refund ONLY for damaged or lost goods. We would NEVER ship out damaged goods to you. This only happens in transit as a result of the courier/delivery system.
In the unlikely event that your product is damaged in transit, please contact us within 6 HOURS OF RECEIPT by telephone 08178808755 or by email firstname.lastname@example.org
Before you contact us, please note:
- Make sure you check your items AT THE POINT OF DELIVERY
- If there is any damage done, indicate to the courier service, DO NOT sign the receipt.
- Signing the receipt shows that you received the goods in good condition.
- According, to the company's damaged goods policy, you might be asked to fill a form.
You will be contacted by our team and will give you details of your refund. Please note that REFUND WILL ONLY BE ISSUED IF THESE STEPS ARE FOLLOWED.
In the case of non-delivery/lost goods or your parcel exceeds the estimated delivery time, do not hesitate to call +234(0)8178808755 or send us an email at email@example.com.
With your order number, we will help you track your order and give you details as to why it is being delayed.
Please note, in a case where your parcel has been lost ( for outside Lagos deliveries), we will notify you and try to rectify the issue. If after 7 days, your parcel has not been found, we will pay a refund into your account.